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      Definity

      Engaged Employer

      Definity reviews

      3.7

      71% would recommend to a friend

      (753 total reviews)
      avatar

      Rowan Saunders

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

      Reviews by job title

      753 reviews
      4.0
      Nov 8, 2024

      Employee Centric & Large Scale Organization

      Operations manager
      Recommend
      Business Outlook

      Pros

      -Employee focused organization, often putting staff needs high amongst their priority lists -Flexible working schedule with their hybrid model -Solid benefits and compensation package

      Cons

      -Insurance is a slow industry, and Definity is plagued by this like any other organization. While very innovative and forward thinking, you are often hampered by legacy platforms, systems, and processes that while changing, are slow to be brought into the modern environment.

      3.0
      Nov 6, 2024

      Down Hill Since Going Public

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Diverse projects, location, and some learning opportunities.

      Cons

      There are significant concerns regarding the executive leadership team within the company. It is widely recognized among employees that some executives engage in unprofessional conduct by berating and belittling their direct reports when outcomes do not meet expectations. This behavior unfortunately permeates through other levels of management, creating a toxic environment where such conduct is deemed acceptable. Before the company went public, there was a clear emphasis on customer service and the positive impact we were making. However, since going public, the focus has shifted predominantly towards financial gains, which has been strongly felt by the staff. Instances of harassment by leaders towards employees have been witnessed, and despite reporting these issues to HR, they remain unresolved. In particular, one executive leader in PI has a notably negative reputation among staff for his behavior. It is my hope that his actions will eventually be recognized and addressed. The company urgently needs new management that prioritizes ethical practices and inclusivity.

      avatar
      Definity Response
      1y
      Thank you for your detailed feedback and for your nine years of dedication to the company. We are pleased that you found value in our diverse projects, location and learning opportunities during your time here. We are concerned to hear about the issues you’ve raised regarding executive leadership and company culture. We recognize the importance of respectful communication, a positive work environment, and adherence to our core values. The experiences you’ve described are not aligned with the standards we strive to uphold. We are committed to creating a workplace where all employees feel valued, respected, and safe. With this aim, we will share your comments with our Senior Leadership Team to find ways to continually improve. Thank you again for sharing your insights. Your input is valuable as we work to address these concerns and foster a better environment for all.
      5.0
      Nov 1, 2024

      Excellent place to work.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great work life balance and benefits.

      Cons

      None in my experience so far.

      Viewing 145 - 147 of 753 Reviews
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      ReviewsDefinity reviews

      Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.