Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

753 reviews

5.0

Jul 23, 2024

Nice place to work ! Great work enviroment

Insurance advisor

Recommend

Business Outlook

Pros

Good Pay! better than other insurance provider Room for growth

Cons

Issues with the digital side of the business and

4.0

Jul 18, 2024

Devolping country

Insurance representative

Recommend

Business Outlook

Pros

Huge opportunity to grow Newcomers allowed Freshers Opportunity to learn CIPs at company’ cost

Cons

Workload Less pay than work Strong market

5.0

Jul 16, 2024

Excellent culture

Manager

Recommend

Business Outlook

Pros

Culture, training, diversity and equity

Cons

Forced hybrid model and turnover

Definity Response

Thank you for sharing your feedback with us. IDEA (Inclusion, Diversity, Equity, and Accessibility) is a key piece of our culture, values, and strategy and we’re happy to hear that you’ve had a positive experience. Thank you for your continued dedication to Definity. If you have any other comments or concerns about our hybrid model, please reach out to your leader or HRSharedServices@Definity.com and we’d be more than happy to support you.

Viewing 175 - 177 of 753 Reviews

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Jobs at Definity

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Claims Representative, Auto Physical Damage

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Toronto

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(Employer provided)

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Technology Strategy - Fall 2026 Co-op/Intern

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