Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 67 reviews)); "good work life balance and" ((in 53 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "No advancement unless you're buddy with the team lead or your parents and/or spouse are executives; undeniable favoritism." ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

756 reviews

3.0

Apr 4, 2024

Generally good experience

Actuarial analyst

Recommend

Business Outlook

Pros

Good benefit in terms of insurance and study programs

Cons

Pay is lower than industry avg

Definity Response

2y

Thank you for taking the time to leave us a review! It’s great to hear that you value our continuing education programs. We have noted your feedback about compensation and appreciate your feedback. It’s important that employees feel valued and are compensated appropriately for the skills and experience that they bring to their role. If you would like to share any additional information, we encourage you to reach out to your leader and/or HRSharedServices@definity.com. Thank you for your continued dedication to Definity!

4.0

Mar 28, 2024

Good

Claims adjuster

Recommend

Business Outlook

Pros

Good company to work for

Cons

Could use more time off

4.0

Mar 27, 2024

Great company

Claims specialist

Recommend

Business Outlook

Pros

Management salary co workers benefits

Cons

System x x x x

Definity Response

2y

Thank you for leaving us a review! It’s great to hear that you value our compensation and total rewards programs. We strive to incorporate employee feedback into the design of our employee programs and create benefits that are flexible, easy to understand, and provide value for our employees with diverse needs and values. We appreciate the feedback about our systems- we recognize the importance of having great tools to create a positive employee and customer experience and are always building and improving our systems and processes. For example, we recently implemented our Guidewire ClaimCenter system improvement as our new auto claims management platform. We encourage you to share any ideas for improvement with your leader- big or small! Thank you for your continued dedication to our Claims team!

Viewing 208 - 210 of 756 Reviews

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Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Generally good experience

Good

Great company

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