Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

Item: Definity
Rating: 2
Author: Underwriter

3.7

71% would recommend to a friend

(755 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

755 reviews

3.0

Aug 22, 2010

Not a perfect employer to work

Anonymous employee

Recommend

Business Outlook

Pros

ít's kind of stable place to work at, not a lot pressure, flex time, people are not aggressive, job security is good.

Cons

no respect to individuals, no communications about the decision. no encouragement for people to advance their career path, comp ratio is lower than average.

2.0

Mar 18, 2010

Thanks for giving 100%, now give more...

Underwriter

Recommend

Business Outlook

Pros

TEIG has an excellent benefit package.They will also meet RRSP contributions. There is an annual salary review (along with your personal review) but you're almost always going to get a pay raise every year.

Cons

The company is stingy on vacation time and there is little chance to ever have 2 weeks off in a row. Head Office lives by seperate set of rules than branches. HO gets the best of everything and branches merely the leftovers. I worked at HO and in Toronto area and so have first hand experience. The discrepancies between appreciation events was disgusting, especially when HO is mostly administration and is partying on the buck of the branches that bring in all the cash.

Viewing 754 - 755 of 755 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

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CA$107K - CA$157K /yr

(Employer provided)

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Technology Strategy - Fall 2026 Co-op/Intern

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