Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 67 reviews)); "good work life balance and" ((in 53 reviews)); "Only pay is decent" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 42 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "No advancement unless you're buddy with the team lead or your parents and/or spouse are executives; undeniable favoritism." ((in 5 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

756 reviews

3.0

Apr 12, 2024

Just okay

Actuary

Recommend

Business Outlook

Pros

Not the greatest. But there are some good employee benefits.

Cons

Work gets kind of hectic, and leaders don't give any training unless you ask.

Definity Response

Thank you for taking the time to leave a review. Your feedback is valued and helps us understand areas where we can continue to improve. We’d love to hear about your perspective on the nature of your work and the training process- please connect with HRSharedServices@definity.com, your leader, and/or respond to our Definity Employee Experience surveys to provide more details. Thank you again for your feedback and dedication to Definity.

4.0

Apr 12, 2024

Review

Anonymous employee

Recommend

Business Outlook

Pros

the team has a very collaborative environment

Cons

I cannot think of any specifically

Definity Response

Thank you for leaving a review- it’s great to hear that you value our collaborative team environment! Thank you for being a valued part of Definity during your 6 years and counting with us!

3.0

Apr 9, 2024

Annonymous

Claims customer care associate

Recommend

Business Outlook

Pros

The promote CCAs to adjusting roles internally

Cons

no structure, training is not enough, management wants to implement too many changes in a short amount of time. too many process changes.

Definity Response

Thank you for taking the time to leave a review and provide feedback about your experience as a Claims Customer Care Associate at Definity. We’re happy to hear that there are opportunities for internal employees to grow into different roles. We recognize and appreciate your feedback about training and change. It is important that all employees have all the training, tools, and knowledge required to be successful in their role. Thank you for your dedication during your time at Definity and we wish you success in your future aspirations.

Viewing 205 - 207 of 756 Reviews

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