Definity reviews about "pay"

66% positive business outlook

Reviews by job title

117 reviews
5.0
Jun 25, 2025

Definity

Recommend
Business Outlook

Pros

Work Life Balance Hybrid Pay and Benefits Growth Opportunity

Cons

Management turn over frequently can be stressful

4.0
Sep 30, 2025

They ask a lot but give a lot

Recommend
Business Outlook

Pros

Opportunity to grow Great EG programs Some departments have a good atmosphere Good benefits, pay, and vacation structure The ELT are very approachable at town halls and when you see them around the offices.

Cons

They pile on more and more to everyone's plate and expect good results. Not great at communicating changes or change management

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Definity Response
7mo
Thank you for sharing such a comprehensive perspective and for recognizing the opportunities for growth, strong benefits, and programs that support employee engagement. We’re proud that our leadership team remains approachable and visible, and that these efforts are making a positive impact. We also appreciate your observations around workload and communication. As our business evolves, we know that change management and resource allocation are critical to maintaining balance and clarity. We continue to invest in tools, processes, and staffing strategies to ensure teams have the support they need to deliver results without compromising well-being. Your feedback reinforces the importance of transparent communication and proactive planning, and it helps guide our priorities as we move forward. Thank you for your leadership and for contributing to Definity’s success over the years. If you’d like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees.
4.0
Jul 11, 2025
Recommend
Business Outlook

Pros

No probation period Matching company shares Pay is average Opportunity for personal development Funded education Scholarship opportunity

Cons

Poor medical benefits Salary disparity by location No flexibility in working hours

3.0
Jun 14, 2025

High Stress

Recommend
Business Outlook

Pros

Experience another level of customer service

Cons

Wok load, low pay, high stress and bad training

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Definity Response
11mo
Thank you for sharing your feedback. We’re glad to hear that your time with us provided valuable exposure to customer service at a high level. A Claims Adjuster role can be a rewarding career, as you are the first point of contact to help our insured’s when they need it most. Providing a high level of customer service can make a big impact for the insured. We recognize that this position demands a high level of customer service and attention to detail, and we’re continuously refining our training programs to better support employees in meeting those expectations. While the role can be fast paced, we are committed to providing the tools and guidance necessary for success. We appreciate your contributions during your time with Definity and wish you continued success in your career journey.
4.0
Jul 9, 2025
Recommend
Business Outlook

Pros

The underwriting team and the leaders are great - always want to do the right thing. Good collaboration. Good benefits. They listen to ideas. Pay is average I think.

Cons

Very fast turnaround time requirements for submitted new business, making expectations very high once you consider there are many other tasks to always be doing. Plus the incoming calls are high.

1.0
Jun 16, 2025
Recommend
Business Outlook

Pros

- Great pay compared to industry - Great opportunities for advancement - Pro-active culture

Cons

- This company is steadily headed into early 2000s office culture and will likely advance to pulling employees back into the office 5x/week. Massive con for me in terms of culture/values, DEI, work/life balance and my overall opinion of my senior management. I look forward to looking at a new position with an actual progressive company. Went from a 5 star to a 1 to 2 star rating with their adamant requests to be in office more for no reason at all.

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Definity Response
11mo
Thank you for sharing your thoughts. We’re pleased to hear that you’ve found value in our compensation structure, advancement opportunities, and proactive culture. We recognize that perspectives on workplace models vary, and we continue to evolve our approach based on business needs, employee feedback, and industry trends. Our hybrid work model is designed to balance flexibility with collaboration, and we regularly assess its effectiveness across teams and locations. We also remain committed to fostering an inclusive and forward-thinking culture. We appreciate the dialogue and the opportunity to reflect on how we communicate and implement change. If you’d like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees.
4.0
Apr 28, 2025

Economical Adjuster

Recommend
Business Outlook

Pros

- great people - competitive pay -bonuses - performance based raises and bonuses

Cons

- limited work/ life balance - availability outside of work hours

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