Definity reviews about "pay"

64% positive business outlook

Reviews by job title

121 reviews
4.0
Mar 22, 2022

Changing for the better

Anonymous employee
Recommend
Business Outlook

Pros

Competitive base pay, good benefits, improving work culture.

Cons

Below market bonus structure, HR not agile.

4.0
Apr 17, 2022
Recommend
Business Outlook

Pros

Nice benefits, good work culture

Cons

The pay can definitely be better

1.0
May 3, 2022
Recommend
Business Outlook

Pros

Economical used to be a wonderful place to work. I worked there from 2012-2021. The first few years there was a different atmosphere - it was fun while being goal focused. Management was approachable an there were clear expectations. - Benefits are decent (pay is not)

Cons

See below - there are far too many to list. - The workload is so unreasonable that you will burnout within months. - Little continuity in promotions - for example having to apply for the next level of adjuster role; to a few months later management changes things to fast tracking and bypasses matrixes and applications - Huge disconnect between front lines and management resulting in missed targets and unrealistic expectations - Salaries and pay are less than the market average; and depending on where you work out of; you are paid less - working from home should have made this even across the board, as adjusters in Toronto are handling claims all over the province no differently than adjusters in other parts of the province

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Definity Response
4y
Thank you for taking the time to share your feedback and we really appreciate your contribution to the team. We are sorry to hear about your experience and that we didn’t have the opportunity to address your concerns while you were working here. We strongly believe that our people are our greatest asset and as we evolve, we are trying to maintain an environment where they can grow and thrive. We strongly believe in providing a flexible work environment so that our team members can contribute to the best of their ability. With this commitment, we are always working on improving ourselves and hence, will be bringing up your concern with the senior leadership team.
3.0
Feb 21, 2022

Lack of opportunities

Recommend
Business Outlook

Pros

Good Work life balance and flexibility

Cons

Lack of opportunity to grow not competitive pay

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Definity Response
4y
Thank you for your review. We are happy to see that you mentioned work life balance and flexibility as it’s an important part of our culture at Definity. Having an opportunity to grow is also an important part of many employees goals. At Definity we’ve put together tools that can help our employees grow and prepare for new roles. We offer tuition reimbursement, conferences, memberships, financial assistance for formal education, time-off for study and examinations, and a virtual library offering a selection of online resources for professional and leadership development. Our mandate is to ensure our employees are valued for their hard work. If you would like to share more specific information regarding your review, please do not hesitate to reach out to us at hrsharedservices@economical.com
4.0
Oct 29, 2021
Recommend
Business Outlook

Pros

The culture is really amazing, even with working remotely there is great effort made to keep the culture alive and they really do take pride in driving their culture The pay and benefits are really good They really do try and build from within trying to help you grow and progress in your role You really do feel that my team and managers have your back

Cons

The current workload is unmanageable it feels like you're on a treadmill at times, the potential for burnout is pretty high. As of right now I can't say it's good time to join highly stressful on top of getting adjusted in the role. Hoping this will pass, because when the workload is manageable it's a really nice job. There is not too much feed back with how busy it currently is, so a lot of times if you don't speak up, no one will know

2.0
May 31, 2022
Recommend
Business Outlook

Pros

Staff want to do good work and grow with the company Benefits and pay are good Flexibility to work where it makes sense HR cares about the people Tremendous opportunity to learn with the recent transition from mutual to public

Cons

The amount of work and expectations are unreasonable The volume of ongoing projects to fix what is broken constantly overlaps Communication from the top down is minimal at best Claims volumes and number of direct reports per leader makes the work unmanageable Unless you are an external applicant and come from a specific company, forget about advancement.

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Definity Response
4y
Thank you for your review. We are happy to hear how our people, compensation and learning opportunities have positively impacted your career! We appreciate the points regarding communication and workload you’ve outlined and will be bringing them back to our senior leadership team. As a next step, we encourage you to reach out to our HR Shared Services team at hrsharedservices@economical.com if you’d like to provide more details.
2.0
Jun 8, 2022
Recommend
Business Outlook

Pros

Reasonable work-life balance. But highly depending on department, manager and work cycles

Cons

Poor pay - Salaries completly disconnected from economic climate Extremely subjective progression opportunities- based on pedigree. Basically gender, race and origins are defining career progression. A ton of empty propaganda pushed down on employees - better here are empty words.

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Definity Response
4y
Thank you for your feedback. We are disappointed to hear about your experience. We take your concerns seriously, as we are committed to ensure our hiring practices incorporate inclusion, diversity, equity, and accessibility. We are always looking to improve and support our employees to allow career advancement. We encourage you to raise these concerns further with our team at HR Shared Services hrsharedservices@economical.com.
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