Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)
avatar

Rowan Saunders

75% approve of CEO

65% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews
5.0
Mar 3, 2021

Great Company

Recommend
Business Outlook

Pros

Great Company to work for

Cons

No cons at the moment

1.0
Feb 24, 2021
Recommend
Business Outlook

Pros

My colleagues are really wonderful!

Cons

Despite CONSTANT lip service to the contrary, their mental health coverage is pathetic. We're told all the time about how much management cares and all the services they provide us, but it's not even close to adequate. We're given an option to visit one of their provider's counsellors, but it is only for short term care. On top of that I purchased Eco's max medical plan for which I pay out of pocket each month, and I'm covered for 8 additional sessions with a private clinician. Restrictions on approved providers, of course. In total? That is 4 months of mental health support. If that's all you need, fantastic! But particularly during a pandemic when more people than ever need ongoing support this is beyond unacceptable. They say they care, over and over they tell us how much they care about their employees, but they do not.

avatar
Definity Response
5y
We care about you very much, and we’re sorry to hear you’re going through a difficult time. Please contact HR Shared Services by email or phone — we’re here for you, and we would like to help you understand and access all the employee mental health supports available to you. We hope you take advantage of your five paid personal needs days this year, as well as the free, confidential services you and your family have access to 24/7 through LifeWorks (such as short-term professional counselling and family, financial, and legal support). Other supports could include options like: • Paid sick days and salary continuation for short-term medical absences • Reduced work week options • Leaves of absence We understand that sometimes, employees need professional services beyond what’s covered in our programs and flexible benefits offerings. You have somewhere to turn when things are tough. In addition to HR Shared Services, you can talk to your leader or a LifeWorks counsellor to help you determine the best path forward. Please get in touch, and let’s get started. Your health and wellbeing matter to us, and there are many resources and tools available that can help.
4.0
Feb 22, 2021
Recommend
Business Outlook

Pros

* the people are super nice * good pension incentive * great place to grow professionally * most immediate leaders are connected to the business and understand the work * caring and compassionate environment

Cons

* top level leadership falls short in claims experience creating disconnect * vacation entitlement compared to industry

Viewing 517 - 519 of 753 Reviews

Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.