Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 72 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 66 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 51 reviews)); "Good Pay! better than other insurance provider" ((in 49 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Insufficient training" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

753 reviews

5.0

May 3, 2019

Wonderful start up

Veterinarian

Recommend

Business Outlook

Pros

Great people and ideas. Really care about helping pets!

Cons

Normal bumps in a start up

5.0

Apr 22, 2019

Amazing Company!

Member advocate, consumer sales

Recommend

Business Outlook

Pros

This is by far the best job I have ever had! Customer Service is hard to work with, and generally negative. The team is genuinely nice people from the CEO down to every co-worker. Organized, friendly, open and efficient. Mostly remote work yet very strong communication. Always room for your input & always acknowledged.

Cons

There really aren't any but it depends if you like startup culture. Must be willing to take a chance and have the mentality to help others instead of make massive profits as your first priority. This is still a pro to me but if it is not what you want you will not fit in.

5.0

Apr 20, 2019

Supportive Team Environment

Veterinarian

Recommend

Business Outlook

Pros

Focus is truly on pets and making pet ownership a rewarding experience. Everyone works well together and there is an absolute team effort to projects. CEO and all management are easily approachable and very human in their interaction with staff.

Cons

I have no negative experience with Petline.

Viewing 586 - 588 of 753 Reviews

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