Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 72 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 66 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 51 reviews)); "Good Pay! better than other insurance provider" ((in 49 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Insufficient training" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

753 reviews

5.0

Apr 10, 2019

This is my FOREVER HOME!

Member advocate

Recommend

Business Outlook

Pros

Work/Life Balance; Ability to share thoughts and ideas that are 'heard'; company actually 'cares' about it's employees; very adequate compensation and benefits; awesome team members across the board! New Start Up, which is exciting, scary, thrilling and fill steam forward.

Cons

None at this time.

4.0

Apr 10, 2019

GENUINELY cares for their customers AND the customer's pets

Anonymous employee

Recommend

Business Outlook

Pros

1. Lots of growth opportunities (you can help out other teams you're not necessarily a part of, and this helps you get experience in that particular field, i.e. customer service staff get to help and participate in sales or marketing stuff, etc.) 2. Great team attitude and overall team relationship 3. GENUINELY cares for their customers AND the customer's pets 4. Remote work 5. Flexible schedule 6. Unlimited PTO 7. Kind, approachable bosses 8. No work-related stress

Cons

1. it can get boring when it's slow but I guess that's not entirely a bad thing (you just need to find other initiatives to make use of your time) 2. working remote makes it a little harder to form real life relationships with your coworkers (if that's one of your motivations for working better as a team member)

3.0

Apr 1, 2019

Underwriter

Anonymous employee

Recommend

Business Outlook

Pros

learned a lot knowledge, great Team lead

Cons

company is undergoing the demutual process, lots of uncertainties

Definity Response

Thanks for sharing about your experience working here. It’s good to hear you learned a lot and benefited from the support of a great team lead. It’s true that Economical is pursuing public company status and our sights are set on becoming a top Canadian P&C insurance company. We believe our ambitious strategy will lead us to achieve this vision, and our valued employees will share in the benefits of this success.

Viewing 592 - 594 of 753 Reviews

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