Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
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Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
2.0
Aug 26, 2025
Recommend
Business Outlook

Pros

general people are great and helpful

Cons

inconsistency in wages not a lot of policies in place or followed

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Definity Response
7mo
Thank you for sharing your thoughts and for recognizing the efforts of our team members. We’re proud to have a culture where colleagues support one another and create a positive environment. We understand that consistency and clarity in policies are essential for building trust and alignment. Our leadership team remains focused on strengthening governance and ensuring transparency across the organization. Competitive and fair compensation practices are also a priority, and we continuously review our frameworks to stay aligned with industry standards. Your feedback is valuable as we work toward enhancing processes and reinforcing confidence in our strategic direction. Thank you for your continued contributions to Definity. If you’d like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees.
3.0
Aug 22, 2025
Recommend
Business Outlook

Pros

Hybrid work environment and Nice Offices,

Cons

Heavy Workload, High Call Volume

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Definity Response
7mo
Thank you for sharing your perspective. We’re pleased to hear that our hybrid work model and pleasant office spaces are making a positive impact—these are key elements of how we support flexibility and collaboration. We recognize that the nature of claims work can involve high volumes and complex cases, and we continue to focus on tools, training, and process improvements to help our teams manage effectively. Feedback like yours helps us stay aligned with what matters most to employees and customers. We appreciate your contribution to Definity and your commitment to delivering exceptional service. If you have any specific suggestions or would like to discuss your experience further, please feel free to reach out to our HR Shared Services team at hrsharedservices@definity.com, We value input from our team members and continually strive to improve our workplace. Thank you again for sharing your thoughts.
5.0
Aug 19, 2025

Positive & organic growth

Recommend
Business Outlook

Pros

Company is going through massive expansion which positive and organic growth, leadership invest time and resources in employee's feedback and growth opportunities, thus employees are retained and rewarded for excellent hard work while maintaining healthy work life balance.

Cons

No complaints or cons to be said here.

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Definity Response
10mo
Thank you for your thoughtful review! We’re thrilled to hear that you’re experiencing the momentum of our growth and the value we place on employee feedback and development. At Definity, we believe that investing in our people is the key to building a thriving, future-focused organization. It’s great to know that our efforts to recognize hard work and maintain a healthy work-life balance are making a meaningful impact. We’re proud of the culture we’re building together—one that’s driven by collaboration, innovation, and continuous improvement. Thanks again for your support and for being an important part of our journey. We’re excited about what’s ahead!
Viewing 58 - 60 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.