Definity Claims Lead/Supervisor reviews

Thank you for taking time to share your thoughts. At Economical, we care deeply about maintaining a culture that’s balanced and rewarding for all employees, so it’s concerning to us to hear your perspective. Any of our team members who are struggling with their mental health are encouraged to take advantage of the complimentary counseling support and total health solutions offered through our employee assistance program, in addition to talking to their doctor/health care provider. Wellness is highly valued here, which is why we partner with this service, in addition to offering personal needs days and wellness initiatives throughout the year. The work you do in claims is making a difference and it’s the reason we have achieved our long-standing 91% claims satisfaction rating. Our management teams are encouraged to applaud and reward employees through our recognition program, Aspire Higher. Economical offers a competitive salary, pension and saving programs, and flexible benefits to further reward and support our staff. Our front-line claims teams have set hours and location requirements to support our corporate value of customer focus. We need to be there for our policyholders when they need us most, so the crucial roles you and your colleagues play here cannot be underestimated. We’re sorry you felt lack of support in career development. We support our employees talent and ambitions through programs such as paid professional educational support and paid days off for exam study. We have regular engagement surveys — including one this month — to gather honest, anonymous feedback and use it to affect change wherever it is necessary. Please use that opportunity to pass on your feedback and/or contact HR Shared Services to discuss concerns in person.