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      Definity

      Engaged Employer

      Definity Claims Lead/Supervisor reviews

      3.0

      40% would recommend to a friend

      (68 total reviews)
      avatar

      Rowan Saunders

      74% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Claims Lead/Supervisor employees have rated Definity with 3.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Claims Lead/Supervisor professionals have an average working experience there. Definity is rated in line with the average (within 1 standard deviation) by Claims Lead/Supervisor professionals compared to other employers within the Seguro industry (3.6 stars).

      Reviews by job title

      68 reviews
      5.0
      Jul 27, 2016

      Claims Adjuster

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      The work life balance at Economical Insurance is very good. The management wants you to succeed and invest heavily in your career growth and training. As with most jobs, paying attention to detail and constantly making an effort to do better at your job will not go unnoticed.

      Cons

      The management can sometimes be inefficient in decision making as this company is making a transition to compete better within the P&C Insurance industry. Other than that, there aren't many cons of working here really.

      avatar
      Definity Response
      9y
      Thanks for sharing your feedback. I’m happy to hear work/life balance, growth, and recognition are rewarding aspects of your career with Economical. And yes, it’s a time of exciting changes as we set out to achieve our vision to be one of Canada’s top P&C insurers and become the first Canadian P&C insurance company to successfully demutualize. The changes and decisions required to accomplish our ambitious goals can seem daunting at times, but we’re encouraged by the momentum we’re gaining and the buzz it’s generating: Economical was honoured as “P&C Insurer of the Year” at the 2016 Insurance Business Awards, and we reimagined the insurance experience with the launch of our digital direct brand Sonnet — the first Canadian P&C insurance company that allows customers to quote and buy online. Thank you for your support and contributions as we deliver on our strategy.
      5.0
      Feb 29, 2016

      Fantastic company - slackers and whiners need not apply

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Great team environment, focus on customers and keeping staff engaged and motivated, lots of big changes made recently that is grandly improving the culture and engagement levels. Management is encouraging and supportive. I always feel encouraged to do my very best and am recognized and rewarded for same. Competitive pay, great benefits, alternative work arrangements give you extra 1-2 days off per month, excellent work-life balance focus. Continued learning is highly encouraged.

      Cons

      This is not a place for people who want to just coast by doing the absolute bare minimum and crying when they are asked to go above and beyond. Our culture is focused on people bringing their best every day - those who are not interested in meeting the company's high standards should go work elsewhere. The people who will succeed here are highly motivated, team-oriented, hard-working and adapt well to change. Technology does need to be updated but management has always acknowledged this and are in the process of making major changes to improve that.

      1.0
      Feb 21, 2016

      BAD COMPANY - AVOID!!!!

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      I worked with some great co workers

      Cons

      Bad management all over the map, constantly changing systems to a point where staff were leaving and unhappy. You are only a number, you are made to feel like you don't make a difference.

      Viewing 64 - 66 of 68 Reviews
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      Definity reviewsDefinity Claims Lead/Supervisor reviews

      Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.