Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 68 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 53 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Workload is high" ((in 12 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Wok load, low pay, high stress and bad training" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.3

Senior management

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

752 reviews

2.0

May 11, 2016

Opportunities for development of skills

Anonymous employee

Recommend

Business Outlook

Pros

Employee engagement is a key strategic investment and the company supports all types of development advancement. The leadership provides all leaders the strategic plan for each year so everyone is driving for the same goals. The performance bonus is very competitive.

Cons

Private company and therefore the office politics can be quite abundant. They strive to evolve but are timid to trust the leaders of those teams implementing the changes.

5.0

May 5, 2016

145 year history doesn't change overnight... Keep up the great work!

Administrative assistant

Recommend

Business Outlook

Pros

Pension Highly competitive wages Great work life balance Exciting future

Cons

Old systems employees pay for coffee Not soliciting expense saving ideas from employees

5.0

Feb 29, 2016

Fantastic company - slackers and whiners need not apply

Claims adjuster

Recommend

Business Outlook

Pros

Great team environment, focus on customers and keeping staff engaged and motivated, lots of big changes made recently that is grandly improving the culture and engagement levels. Management is encouraging and supportive. I always feel encouraged to do my very best and am recognized and rewarded for same. Competitive pay, great benefits, alternative work arrangements give you extra 1-2 days off per month, excellent work-life balance focus. Continued learning is highly encouraged.

Cons

This is not a place for people who want to just coast by doing the absolute bare minimum and crying when they are asked to go above and beyond. Our culture is focused on people bringing their best every day - those who are not interested in meeting the company's high standards should go work elsewhere. The people who will succeed here are highly motivated, team-oriented, hard-working and adapt well to change. Technology does need to be updated but management has always acknowledged this and are in the process of making major changes to improve that.

Viewing 691 - 693 of 752 Reviews

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