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      Definity

      Engaged Employer

      Definity reviews

      3.7

      70% would recommend to a friend

      (752 total reviews)
      avatar

      Rowan Saunders

      74% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

      Reviews by job title

      752 reviews
      1.0
      Jun 16, 2025

      Retrograde office culture mentality

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      - Great pay compared to industry - Great opportunities for advancement - Pro-active culture

      Cons

      - This company is steadily headed into early 2000s office culture and will likely advance to pulling employees back into the office 5x/week. Massive con for me in terms of culture/values, DEI, work/life balance and my overall opinion of my senior management. I look forward to looking at a new position with an actual progressive company. Went from a 5 star to a 1 to 2 star rating with their adamant requests to be in office more for no reason at all.

      avatar
      Definity Response
      11mo
      Thank you for sharing your thoughts. We’re pleased to hear that you’ve found value in our compensation structure, advancement opportunities, and proactive culture. We recognize that perspectives on workplace models vary, and we continue to evolve our approach based on business needs, employee feedback, and industry trends. Our hybrid work model is designed to balance flexibility with collaboration, and we regularly assess its effectiveness across teams and locations. We also remain committed to fostering an inclusive and forward-thinking culture. We appreciate the dialogue and the opportunity to reflect on how we communicate and implement change. If you’d like to discuss your experience further, we encourage you to reach out to our HR team at HRSharedServices@definity.com. All conversations are confidential, and we welcome constructive input from our employees.
      3.0
      Jun 14, 2025

      High Stress

      Claims adjuster
      Recommend
      Business Outlook

      Pros

      Experience another level of customer service

      Cons

      Wok load, low pay, high stress and bad training

      avatar
      Definity Response
      11mo
      Thank you for sharing your feedback. We’re glad to hear that your time with us provided valuable exposure to customer service at a high level. A Claims Adjuster role can be a rewarding career, as you are the first point of contact to help our insured’s when they need it most. Providing a high level of customer service can make a big impact for the insured. We recognize that this position demands a high level of customer service and attention to detail, and we’re continuously refining our training programs to better support employees in meeting those expectations. While the role can be fast paced, we are committed to providing the tools and guidance necessary for success. We appreciate your contributions during your time with Definity and wish you continued success in your career journey.
      Viewing 76 - 78 of 752 Reviews
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      ReviewsDefinity reviews

      Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.