Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
avatar

Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
5.0
Jun 10, 2025
Recommend
Business Outlook

Pros

Company has a great culture for supporting new employees from all walks of careers and life. Stable income with great benefits that can be customized according to your need and that start day 1. Generally, recession proof company, I don't think we've ever had layoffs. Unlimited sick days as need with 3 weeks' vacation and 5 personal days to start. Salary is a bit low for an entry level role but there are options to boost it in the form of company stock matching, pension contribution matching and annual performance bonuses. Also potential for overtime if you want.

Cons

CCA role hours when starting out are not going to be great for you if you don't like working evenings to 8pm. Commute can be tough especially since parking or travel is not covered by company unless you are in a travel dependent role.

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Definity Response
11mo
Thank you for taking the time to share your experience. We’re glad to hear that you’ve found our culture welcoming and supportive, especially as you’ve transitioned into your role. Creating an inclusive environment where employees from all backgrounds can thrive is a core part of who we are. We’re also pleased that you’ve found value in our benefits and compensation structure, as well as the stability of our business. These are areas we continue to invest in to support our people and their well-being. We appreciate your feedback regarding work hours and commuting. While some roles require evening availability to meet customer needs, we understand that work-life balance is important and continue to explore ways to support flexibility where possible. Thanks again for your thoughtful input and for being part of the Definity team.
4.0
Jun 9, 2025

CCA review

Recommend
Business Outlook

Pros

balance work life with this position

Cons

extreme high level of calls

4.0
Jun 9, 2025
Recommend
Business Outlook

Pros

Good wlb, good management, culture is really good

Cons

Pay is below industry and hard to argue with

Viewing 79 - 81 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.