Definity reviews

3.7

70% would recommend to a friend

(752 total reviews)
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Rowan Saunders

74% approve of CEO

64% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

752 reviews
3.0
Feb 6, 2024
Recommend
Business Outlook

Pros

Great people, work from home majority of time.

Cons

Parking in Ottawa cost $17 a day to work in the office. Salary increase and bonuses are annual but tend to be quite low. This rule requires an immense amount of time on the phone, you are expected to take a minimum of 38 calls per day.

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Definity Response
2y
Thank you for your review and taking the time to leave us feedback. We value your input as it helps us identify areas for improvement. We have noted your feedback regarding salary increases and bonuses. We regularly assess our compensation structures to ensure that they remain aligned with industry standards. We support a high-performance culture at Definity and understand the importance of recognizing and rewarding hard work. Your feedback serves as a valuable point for consideration in our ongoing discussions about compensation reviews. We encourage you to reach out to your leader and/or HRSharedServices@definity.com if you have any further suggestions or concerns about your role. Thank you for your dedication to our team, and we look forward to continuing to improve the employee experience.
3.0
Nov 29, 2023
Recommend
Business Outlook

Pros

The pay was decent. Work from home was nice. Coworkers are great and helpful

Cons

Very stressful workload. Compensation isn’t really good compared to work load. If your not preforming to there stressful standards they will let you know and act accordingly.

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Definity Response
2y
Thank you for your review. It’s great to hear that you found the pay attractive, enjoyed the flexibility of hybrid work, and appreciated the support from your coworkers. We understand your concerns about the stressful workload and perceived misalignment between compensation and the demands of the job. We take all feedback seriously and regularly review our compensation structure to ensure it reflects the experience and performance of our employees as well as remaining consistent with the market. We appreciate and value our employees and aim to create an environment that recognizes and rewards their contributions. Thank you for your valuable contributions to Definity. Wishing you success in your future endeavors.
3.0
Nov 21, 2023
Recommend
Business Outlook

Pros

Pay is decent. WFH policies in effect for many departments.

Cons

Experience depends on the team but for the most part it’s disorganized. Leadership changes often - either because they get fired or because they don’t want to deal with the cluster f**.

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Definity Response
2y
Thank you for taking the time to leave this feedback. We take your concerns seriously. Leadership is an important part of support and success at Definity, and our leadership tenure is positive overall throughout the company. We encourage our leaders to speak to their own managers to ensure their potential concerns around performance, team goals and the effectiveness of the team and other stakeholder groups are taken into account. We appreciate your input and are committed to continuing to improve. Please feel free to reach out to our HR team at hrsharedservices@definity.com if you would like to discuss your experiences further. Wishing you all the best in your future career endeavors.
Viewing 106 - 108 of 752 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.