Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

70% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"general people are great and helpful" ((in 72 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 66 reviews)); "Good benefits and vacation days" ((in 65 reviews)); "good work life balance and" ((in 51 reviews)); "Good Pay! better than other insurance provider" ((in 49 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "Insufficient training" ((in 6 reviews)); "Old systems, two days in office, high workload, not as organized as bigger insurance companies" ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

70% would recommend to a friend

(753 total reviews)

Rowan Saunders

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

3.0

Feb 26, 2025

Good if not on Technical Team

Test automation developer

Recommend

Business Outlook

Pros

coupon benefits small team, decent pay

Cons

messy department team in terms of system flow no micromanagement intimidating manager others seem overworked

Definity Response

1y

Thank you for providing feedback on your experience. We value the perspective of our former employees. We're glad to hear that you found the discounts, benefits and pay to be positive aspects of your time here. We've also heard your concerns about the department's workflow and management style. We're always working to improve our internal processes and to give our managers the support they need to lead well. The experience you described isn't what we want for our team members, and we will be using your perspective to help us get better. Thank you for your contributions. We wish you great success in your career.

5.0

Feb 22, 2025

Great company culture

Anonymousrole

Recommend

Business Outlook

Pros

I enjoy working here as I'm given many opportunities to work with different departments and seeing the company culture thrive.

Cons

Not that I can think of.

1.0

Feb 19, 2025

Horrible

Claim adjuster

Recommend

Business Outlook

Pros

Definity days where you can days off from work to do personal duties is nice

Cons

Changed the hybrid to 3 times a week in office, they will surely increase overtime to a in-office environment when they were so keep on promoting work-life balance. Workload is overwhelming, people leave and the work gets divided to the remaining teammates who are burning out. When asked to hire more people to help out, they wait till the last minute to hier and still... hire the wrong people for the wrong role instead of helping the team in need. The leaders don't have accountability, "not my problem" attitude and when solutions by their employees are suggested they always shut it down. Not supportive. Vacations are not for everyone you have to bid and they will allow only a few people at the time for same vacation days.

Definity Response

1y

Thank you for providing this detailed feedback from your perspective as a long-term employee. We sincerely appreciate you taking the time to share your experience with us. We are glad that our "Definity days" are a valued benefit. We also recognize your significant concerns and want to be clear about our commitment to our team. Our goal is to foster a supportive environment where workloads are manageable, and our leaders are accountable and engaged. We are continuously working to refine our policies, from our hybrid model to team resourcing, to ensure they support our employees' well-being and success. This feedback is being shared with our senior leadership to help inform our ongoing improvement efforts. We encourage you to reach out to our HR team at HRSharedServices@definity.com to discuss your concerns in more detail.

Viewing 115 - 117 of 753 Reviews

Top companies for "Compensation and Benefits" near you

Travelers

4.2★Compensation & Benefits

Jobs at Definity

QA Engineer (Automation)

Trabalho remoto

View job

Application Security Engineer

Trabalho remoto

View job

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good if not on Technical Team

Great company culture

Horrible

Top companies for "Compensation and Benefits" near you

Jobs at Definity