Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

73% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"The benefits were good." ((in 71 reviews)); "general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 38 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 44 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Workload is high." ((in 9 reviews)); "Insufficient training" ((in 6 reviews)); "Using systems like this will hold the company back from being a top insurance company." ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

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Definity

Definity reviews

3.8

73% would recommend to a friend

(751 total reviews)

Rowan Saunders

77% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Compensation and benefits

3.7

Career opportunities

3.4

Senior management

Definity has an employee rating of 3.8 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

751 reviews

4.0

Apr 6, 2026

-

Bodily injury claims adjuster

Recommend

Business Outlook

Pros

Great training and supportive environment

Cons

Difficult and slow career advancement

Definity Response

2mo

Thank you for taking the time to share your feedback and for recognizing the training and supportive environment we strive to provide. We’re glad to hear that aspect of your experience stood out positively. We also appreciate your candid comments regarding career advancement. We understand how important growth and progression are, and your feedback helps inform our ongoing efforts to improve development pathways and internal mobility. We continuously review our processes to better support employees in achieving their career goals. We’re grateful for the contributions you made during your time with us and wish you continued success in your career.

5.0

Mar 30, 2026

Great role

Claims assistant

Recommend

Business Outlook

Pros

Great team, opportunity to grow

Cons

Can be intense and hard work

5.0

Mar 26, 2026

Great teamwork with good work-life balance

Actuarial analyst

Recommend

Business Outlook

Pros

Great team work life balance is good too.

Cons

Nothing I can think of at this moment

Definity Response

3mo

Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed the teamwork at Definity and felt supported by a healthy work-life balance. Creating a collaborative environment where our people can do meaningful work while maintaining balance is something we continuously strive for. We appreciate your recommendation and wish you all the best in your next chapter.

Viewing 16 - 18 of 751 Reviews

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