Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Definity?

73% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Director (11) , Claims (10) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"The benefits were good." ((in 71 reviews)); "general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 38 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 44 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Workload is high." ((in 9 reviews)); "Insufficient training" ((in 6 reviews)); "Using systems like this will hold the company back from being a top insurance company." ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.8

73% would recommend to a friend

(751 total reviews)

Rowan Saunders

77% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.8 out of 5 stars, based on 751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

751 reviews

5.0

Apr 8, 2026

Great place to work

Data scientist

Recommend

Business Outlook

Pros

Great work life balance. Leadership is people first. In terms of data science the company is always keeping up with industry trends.

Cons

Benefits are not that great.

Definity Response

2mo

Thank you for sharing your review and insights. We are pleased to hear that you have experienced a strong work-life balance, a people-first leadership culture, and an ongoing commitment to staying aligned with industry trends in data science. We also appreciate your feedback regarding our benefits offerings. Thoughtful input such as this is important and supports our continued efforts to evaluate and enhance the employee experience where possible. Thank you again for taking the time to provide your perspective.

4.0

Apr 7, 2026

Great people, low pay

Technician underwriter

Recommend

Business Outlook

Pros

Great people. Extremely friendly. Management has been understanding

Cons

Low pay range Paying for parking downtown

4.0

Apr 6, 2026

Na

Intermediate claims adjuster

Recommend

Business Outlook

Pros

Flexible , stock option, sick days

Cons

Heavy work load , always busy never ending

Definity Response

2mo

Thank you for sharing your feedback and for highlighting the flexibility, stock options, and sick days we offer—these are important parts of our commitment to supporting our employees. We appreciate this feedback and continue to consider employee input as part of our broader efforts to refine how work is managed and prioritized. Thank you for your continued contributions and for taking the time to share your experience with us.

Viewing 13 - 15 of 751 Reviews

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Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Great people, low pay

Na

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