Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (44) , Underwriter (24) , Analyst (19) , Customer Service Representative (19) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 73 reviews)); "general people are great and helpful" ((in 69 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 55 reviews)); "Good Pay! better than other insurance provider" ((in 46 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 43 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 7 reviews)); "Insufficient training" ((in 6 reviews)); "horrible experience, not sure if other insurance companies are similar, but i’d never work here again." ((in 5 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(756 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (756 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

756 reviews

4.0

May 20, 2024

Supervisor

Underwriting assistant

Recommend

Business Outlook

Pros

My supervisor was good. I worked from 2007 till 2010. They give you feed back for your work

Cons

My colleagues for not good. Too much of office politics...even if you tell your supervisor/manger they couldn't solve the issues

4.0

May 19, 2024

No growth opportunities

Data analyst

Recommend

Business Outlook

Pros

-Great work culture -Good work life balance -People are generally nice

Cons

-No opportunities for growth -Works too repetitive -Goals are unrealistic -Pay could be a lot better, considering the inflation

5.0

May 14, 2024

Amazing work culture

Claims adjuster

Recommend

Business Outlook

Pros

Supportive peers Amazing team leads Work-life balance

Cons

Can’t think of any cons

Definity Response

2y

Thank you for the 5-star review and sharing what you love about being a part of Team Definity! We’re happy to have you.

Viewing 196 - 198 of 756 Reviews

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Jobs at Definity

Representative, Customer Service

Claims Representative, Auto Physical Damage

Employee Experience Manager

Canadá

·

CA$107K - CA$157K /yr

(Employer provided)

View job

Technology Strategy - Fall 2026 Co-op/Intern

Int Representative, Claims-Property

Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supervisor

No growth opportunities

Amazing work culture

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Jobs at Definity