Definity reviews about "management"

Communication between teams and management needs to improve.

Very poor managers, and backwards metric trackers

Poor management Office politics High turnover in some departments

See below - there are far too many to list. - The workload is so unreasonable that you will burnout within months. - Little continuity in promotions - for example having to apply for the next level of adjuster role; to a few months later management changes things to fast tracking and bypasses matrixes and applications - Huge disconnect between front lines and management resulting in missed targets and unrealistic expectations - Salaries and pay are less than the market average; and depending on where you work out of; you are paid less - working from home should have made this even across the board, as adjusters in Toronto are handling claims all over the province no differently than adjusters in other parts of the province

First they will try to low ball you with your salary. Raises will not cover any cost of living increases. You will be asked to justify your existence even if you are one of the hardest working employees. Management is very insecure about themselves. A team leader was made a sexist comment regularly and nothing was done about it. That same team was making subtle racist comment and when reported anonymously a witch hunt was started. That team leader was then moved to a CTA role. The SIU is falling apart. Avoid at all costs

No respect for associates / FTEs who are knowledgeable Management is too dependent on Delloitte

Management decides and pretend to care and listen to employee concerns. But it's always their way and no flexibility. Extreme micromanagement and unrealistic expectation of satisfying sometimes contradictory metrics. For my part, the job description clearly states the purpose of the role is to open new claims which in itself is a 30-40 minutes process. Now due to poor management, I am forced for most of my day to answer inquiry calls only (a task performed by the administrative staff and not in my job description) due to the sheer volume, and poor management decision. And the company being greedy base their demanding metrics for my role on the number of claims I open. Unsure how long I will stay on.