Question 1

Is Definity a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Definity have rated their employer with 3.5 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Definity employees being 3.8 out of 5 stars. Search open Customer Service Representative Jobs at Definity now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Definity.

Question 2

Does Definity pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Definity with 3.8 out of 5 stars based on 15 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Definity.

Question 3

How happy are Customer Service Representative professionals working at Definity?

Accepted Answer

46% of Customer Service Representative employees at Definity would recommend their employer to a friend. This rating has increased by 43% in the past 12 months. Customer Service Representative professionals have also rated Definity with a 2.9 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Definity?

Accepted Answer

Claims Adjuster (43), Underwriter (24), Customer Service Representative (19), Analyst (18), Manager (15), Actuarial Analyst (14), Underwriting Assistant (14), Business Analyst (13), Insurance Advisor (12), Claims (11), Director (11), Claims Assistant (10), Claims Representative (10), Technical Analyst (10), Project Manager (9)

Question 5

What are the pros of working at Definity according to real employee reviews?

Accepted Answer

"The benefits were good." ((in 71 reviews)); "general people are great and helpful" ((in 70 reviews)); "Company has a great culture for supporting new employees from all walks of careers and life." ((in 70 reviews)); "good work life balance and" ((in 56 reviews)); "Only pay is decent" ((in 38 reviews))

Question 6

What are the cons of working at Definity according to real employee reviews?

Accepted Answer

"Poor management, not knowledgeable." ((in 44 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 9 reviews)); "Workload is high." ((in 9 reviews)); "Insufficient training" ((in 6 reviews)); "Using systems like this will hold the company back from being a top insurance company." ((in 4 reviews))

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Limited Growth Opportunities and High Turnover Create a Challenging Work Environment

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