Definity Customer Service Representative reviews

3.5

46% would recommend to a friend

(15 total reviews)
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Rowan Saunders

28% approve of CEO

57% positive business outlook

Customer Service Representative employees have rated Definity with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Definity is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Seguro industry (3.6 stars).

Reviews by job title

15 reviews
2.0
Nov 19, 2022
Recommend
Business Outlook

Pros

Wage, benefits, hours and hybird

Cons

Management, on-boarding, training, job pressure, unrealistic expectations

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Definity Response
3y
Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience with the management team, training, and expectations. To create a transparent, supportive and trustful workplace culture we take all feedback and concerns seriously. To further investigate the matter and resolve your concerns we encourage you to contact our HR Shared Services team at hrsharedservices@definity.com.
Viewing 7 - 9 of 15 Reviews

Glassdoor has 894 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.