Definity Customer Service Representative reviews

We appreciate hearing from you about your work experience. It’s true that Economical offers an exciting and fast-paced work environment, and rewards employees with pay and perks deserving of their effort and results. We’re sorry to hear you’re unhappy with some important aspects of your career with us. Staying customer-focused and helpful in a rapidly changing industry takes a lot of work, and we couldn’t do it without excellent front-line team members like you! We’d love to discuss your concerns further and help any way we can. Please contact Human Resources to begin the conversation.

Thanks for taking the time to submit a review. It’s great to hear that you got off to a good start with training, and that you’ve had a positive team experience. Our employees really set us apart, and help us foster a healthy culture at Economical. I’m sorry to hear that you’re finding the position stressful, particularly as it relates to achieving results. As a company, it’s essential that we’re focused on results since this is how we continue to improve how we do business, and respond to our brokers, customers, and employees. However, I agree with you — there’s a process involved in getting to the end goal.. Be sure to talk to your leader about your goals, progress, and concerns. Your leader is there to support you.