Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)
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Rowan Saunders

75% approve of CEO

65% positive business outlook

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews
1.0
Jun 26, 2019

Terrible Employer

Recommend
Business Outlook

Pros

Although the perks are good, the rest is not

Cons

They continually take things from the employees (bonus, incentive, etc.) to ensure the executive board still gets their yearly payout, that is disgustingly high. Even if one of them forfeited their share, the employees would not suffer. Team leads become friends with workers and favouritism is quite rampant through out Don’t want to worry about job security? Look elsewhere because Eco has none of that

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Definity Response
6y
Thank you for taking time to provide candid feedback. We agree that Economical offers a rewarding pay and perks package that includes flexible benefits, pension and savings programs, paid personal needs days, wellness campaigns, and paid volunteer days. We think it’s one of the top reasons so many people join our team. You mentioned our employee incentive bonus, which is paid out according to the business meeting specific financial targets. Happily, it’s been paid out many more times than not over our long and successful company history, but it’s something that cannot be guaranteed in a challenging, competitive market. We’re sorry you were unhappy with turnover and job security. While we offer a positive work environment where employees can choose to stay for a satisfying career, turnover rates are growing in all industries. With the Canadian employment rate at an historic high, people have more choices, and frequent career changes are more common. Likewise, expectations are rapidly changing on the job security front. We’re confident those who join our team benefit from growing their professional skills, accomplishments, and networks with us, which will enhance their career options in the long run. Once again, thanks for your comments, and best of luck in your career.
3.0
Jun 25, 2019
Recommend
Business Outlook

Pros

Fast paced work environment, decent salary

Cons

Company keeps changing new practices and policies,they expect a lot from their employees, sometimes they setup unrealistic goals. Management is cruel Lack of growth opportunities. no work life balance,poor culture

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Definity Response
6y
We appreciate hearing from you about your work experience. It’s true that Economical offers an exciting and fast-paced work environment, and rewards employees with pay and perks deserving of their effort and results. We’re sorry to hear you’re unhappy with some important aspects of your career with us. Staying customer-focused and helpful in a rapidly changing industry takes a lot of work, and we couldn’t do it without excellent front-line team members like you! We’d love to discuss your concerns further and help any way we can. Please contact Human Resources to begin the conversation.
2.0
Jun 25, 2019
Recommend
Business Outlook

Pros

The pay is great and the co-workers are very helpful and nice. The group benefits are great.

Cons

The management! they micro manage you on everything. The claim process are so complicated and they use dinosaur technology. Your immediate team lead will make you look so bad infront of management. No opportunity to grow. Almost everyone at the company has a first written letter given to them by the 4rth month. If they like you, your opinion matters the most if they hate you. They will find every possible thing to make you look bad. Absolutely no work life balance. If you enjoy working the 9-5 and then go home and work some more to catch up great! There is no open door policy. Have reached out to HR on many different occasions however the HR always sides with management and no real action is taken. Co-workers are pushed to focus time working than interact with eachother. No employee engagememt. No event overall vrry boring and robotic

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Definity Response
6y
Thank you for taking the time to share your comments. We’re pleased to know your time with us was a good learning experience, and that you appreciated the pay and benefits. We aim to provide a satisfying work experience, and our total rewards package is a key part of that. We’re proud of our people, and happy that you had a positive experience with your team at Economical. We’re disappointed to hear about your difficult experiences with certain work relationships and responsibilities. Although you’re no longer with the company, we’d appreciate any further information you can share to help us improve. Just contact our Human Resources department.
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Glassdoor has 895 Definity reviews submitted anonymously by Definity employees. Read employee reviews and ratings on Glassdoor to decide if Definity is right for you.