Does Definity pay their employees well?

According to anonymously submitted Glassdoor reviews, Definity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Definity. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Definity?

71% of Definity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Definity 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Definity?

Claims Adjuster (43) , Underwriter (24) , Customer Service Representative (19) , Analyst (18) , Manager (15) , Actuarial Analyst (14) , Underwriting Assistant (14) , Business Analyst (13) , Insurance Advisor (12) , Claims (11) , Director (11) , Claims Assistant (10) , Claims Representative (10) , Technical Analyst (10) , Project Manager (9)

What are the pros of working at Definity according to real employee reviews?

"Company has a great culture for supporting new employees from all walks of careers and life." ((in 71 reviews)); "general people are great and helpful" ((in 68 reviews)); "Good benefits and vacation days" ((in 68 reviews)); "good work life balance and" ((in 57 reviews)); "Good Pay! better than other insurance provider" ((in 47 reviews))

What are the cons of working at Definity according to real employee reviews?

"Poor management, not knowledgeable." ((in 40 reviews)); "Heavy work load on the day to day" ((in 10 reviews)); "Workload is high." ((in 10 reviews)); "Communication from Upper management to Front Line employees was not always clear" ((in 8 reviews)); "heavy caseload, system needs upgrade, too many zoom meetings, office politics" ((in 4 reviews))

What are employees saying about Definity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Definity layoffs and their outlook for job security at Definity in 2026.

Definity reviews

3.7

71% would recommend to a friend

(753 total reviews)

Rowan Saunders

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (753 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Definity has an employee rating of 3.7 out of 5 stars, based on 753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Definity employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

753 reviews

3.0

Aug 16, 2019

Good company with many offices

Underwriter

Recommend

Business Outlook

Pros

The company has many offices

Cons

No room for growth

Definity Response

6y

Thank you for sharing your thoughts on working for Economical. You’re quite right, we have many locations…14 offices, in fact… plus Sonnet, Petline, and Family Insurance offices, for a total of 17 locations from coast to coast. We value your feedback and we’re sorry to hear you felt there wasn’t room for your personal career growth here. Hopefully, the experience you gained in your years at Economical will help you find the next right role in your career journey.

1.0

Aug 16, 2019

Company Closure

Customer service

Recommend

Business Outlook

Pros

Great concept, talented staff hired.

Cons

Hired a full staff, postponed launch 90 days, closed the company roughly 60 days after public launch. Speaks for itself.

4.0

Aug 6, 2019

Good Job

Claims assistant

Recommend

Business Outlook

Pros

Interesting work, some good people, good hours.

Cons

Low end of pay for insurance company, favouritism.

Definity Response

6y

Thank you for sharing your feedback! We’re glad your work with us is interesting and satisfying. Likewise, it’s great that you value your co-workers and a schedule that supports a healthy work-life balance. We’re sorry you feel our compensation isn’t meeting your expectations for the industry. Please keep in mind that as employees grow in their careers, compensation grows to keep the pace with their evolving skills and experience, as well as overall business results. We are also pleased to offer a total compensation package that includes incentive bonuses to share in profitable business cycles and a host of pension and savings options (including RSP matching) and excellent health benefits. Hopefully, you'll benefit from these elements as you develop your career with us.

Viewing 571 - 573 of 753 Reviews

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Jobs at Definity

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Definity

Definity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company with many offices

Company Closure

Good Job

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